The Customer Integration Engineer provides hands on technical & integration support to Sportradar customers. The Customer integration Engineer will be responsible for learning the company's customers' technical and product requirements, answer questions for them regarding functionality, then configure and deploy Sportradar products, assisting them with the integration process. The successful candidate will be able to identify process and tool improvments and create/modify existing Sportradar tools to streamline integration timelines. This position is a support liaison between Sportradar and our customers, providing quality technical support, as well as project management for complex customer integrations. The Customer integration Engineer will have excellent communication skills and support their colleagues and peers throughout the organization. Engineers must have an eagerness to learn and take on new challenges, while thinking about how they could improve the customer experience and products. The Customer integration Engineer is expected to assist the Customer Integration Analyst and Sales team in driving key initiatives and ensuring the long-term success of our customers and Sportradar; and may be required to represent the team in a number of other functional areas within the company.
Sportradar is the leading provider of sports data and information globally, covering over 350,000 live events across 48 sports. Sportradar has developed the industry's most proficient software, distributing content and data that is easy to consume while setting new standards for speed and accuracy. Turner Media, Twitter and Samsung are among the leading companies in sports and digital media relying on Sportradar for innovative content, comprehensive applications and product development. Exclusive agreements with the NFL, NBA, NHL, International Tennis Federation and NASCAR are among its 65 worldwide league and federation partnerships. The firm's U.S. Advisory Board includes Ted Leonsis, Mark Cuban and Michael Jordan. Sportradar was recently named a finalist by Sports Business Journal in the category of Sports Breakthrough of the Year for its annual Sports Business Awards. Learn more at www.sportradar.com.